OUR PROCESS

Our Process Starts with Identifying and Providing for Immediate Needs

FIRST, We Nourish and Clothe our Neighbors

Food:   After an initial application for HCFS services is received, a client is provided access to the Corner Cupboard, self-selection food pantry.  Fresh fruits, vegetables, dairy products, lean meats, artisan breads are available for families.  Clients are greeted at the door by volunteers who provide them with a grocery cart and a warm smile. Clients receive more than MyPlate nutrition at the Corner Cupboard.  They are given the dignity and respect anyone experiencing a crisis longs for when asking for help.  Clients can receive access to healthful supplemental groceries once a month for one year.  A client must reapply annually to reassess their needs and progress toward their goals.

Clothing and Household Needs: Based on individual needs, families have access to seasonally appropriate clothing including warm coats, socks and shoes to navigate through a drastic change of season. Clients may need access to basic household items due to loss of home from a natural disaster or they are referred from the local women’s shelter. Based on availability, we can assist with basic household items from the HCFS secondhand retail store Random Hangers & Warehouse.

Hill Country Family Services The Corner Cupboard foundation is based on dignity, relationships, choices, healthy foods and education
Hill Country Family Services The Corner Cupboard foundation is based on dignity, relationships, choices, healthy foods and education
Hill Country Family Services The Corner Cupboard foundation is based on dignity, relationships, choices, healthy foods and education
Hill Country Family Services The Corner Cupboard foundation is based on dignity, relationships, choices, healthy foods and education
Hill Country Family Services The Corner Cupboard foundation is based on dignity, relationships, choices, healthy foods and education
Hill Country Family Services The Corner Cupboard foundation is based on dignity, relationships, choices, healthy foods and education
Hill Country Family Services The Corner Cupboard foundation is based on dignity, relationships, choices, healthy foods and education
Hill Country Family Services The Corner Cupboard foundation is based on dignity, relationships, choices, healthy foods and education

SECOND, We Listen

Clients are given an appointment to meet with an HCFS Case Manager in order to receive a comprehensive evaluation of their crisis.  At the time of the appointment, next steps, actions, plans and goals are developed with the end in mind.  Both clients and case managers commit together to work through the crisis toward sustainability.

THIRD, We Identify Barriers

Many barriers exist for clients. Case managers work with clients to help identify the barriers which prevent them from working through the crisis. Once identified, both case manager and client can create a plan to overcome or circumvent these challenges.

FOURTH, We Plan

Both clients and case managers commit together to work through the crisis toward sustainability. The individualized plans may require more time and resources than others. Some clients work with case managers longer than others. The most important factor is that the client reaches a point of sustainability and no longer needs the emergent services of HCFS.

FIFTH, We Move Forward

Clients set their own goals and we guide them to move forward with as many tools as possible.  HCFS offers a variety of Life Skills Classes to help with barriers they may be facing including ESL, financial literacy and budgeting, motivation just to name a few.

SIXTH, We Reevaluate

We reassess quarterly to see if the solutions are working or not. We readjust as many times as necessary to help clients on their path toward sustainability.

SEVENTH, We Bless and Release

A crisis does not last a lifetime. We work carefully with our clients to ensure they are planning for their future after their crisis. Once they reach a place of sustainability, we close their file. We’re always available just in case something catastrophic happens again in their lifetime. Our hope is that they have gained strong skills working with HCFS and can navigate crisis in the future with a new lens.

HCFS 2019 RESULTS

Unique Families

HCFS provides healthy fresh produce, meat, dairy and canned food products for over 2864 unique individuals each year using USDA MyPlate guidelines at The Corner Cupboard food pantry.

278,452 Pounds of USDA “My Plate” Food

Each client selects their own groceries using a grocery cart while shopping in the aisles of healthy foods.  The food is selected with the assistance of a Corner Cupboard volunteer.  They have the opportunity to sample fresh food prepared by one of our volunteers in the test kitchen and they are provided recipes for items that can be found in the Corner Cupboard that day.  Clients purchase their items using points based on individual family size and specific family needs.

Increasing Impact through Volunteerism

HCFS thrives due to volunteers who donate their time, talents and treasures.  11,691 volunteer hours were donated in 2019 by dozens of volunteers.

Collaborating with Nonprofits

HCFS collaborates with over 30 nonprofits to serve the local community.

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